Talent of the Quarter - Q3, 2019
Each quarter, we recognize a particular talent who we feel best exemplifies Cella's core values of Service Excellence, Passionate Performance, Entrepreneurial Spirit and Employee Centricity. Top performers are selected based on their contributions and impact to our clients as well as their representation of our values. Talent of the Quarter receives a $500 gift card and a plaque delivered by a Cella senior manager and recognition on our website and Facebook page. In addition, each year we will nominate one Talent of the Quarter winner for the American Staffing Association’s Annual National Staffing Employee of the Year Award.
Reggie has been a great asset to our client's CX team. He came in positive and ready to make an impact. His research and data mining background have proven very effective. He has added value in many areas including our site intercept analysis and insights for retail go to market plans. Through data mining and analysis, he has helped form actionable insights from our customer satisfaction program data that will help drive company focus and investments.
His manager describes his time with Reggie "I am very happy to have Reggie on the team. He is self-motivated and sticks to his deadlines. He also adapts very well to varying projects and changing priorities which I very much appreciate. As a small team with changing priorities, Reggie is a breath of fresh air jumping right in and tackling every challenge I throw his way. And he is happy to help no matter the work, from simple survey design and programming to more complex data mining and reporting."