This policy outlines the practices of Cella, Inc. (“Cella”) for collecting, storing and using the personal information you provide, or other information accessed through any of our websites and mobile phone applications.

Why Do We Obtain Personal Information From You?

We obtain your personal information so we may:

  • Tell you about our services;
  • Try to place you on an assignment for one of our clients;
  • Try to place you as a direct employee of one of our clients;
  • If you are an employee, process your payroll and benefits;
  • If you are a contractor, process your payment; and/or
  • If you are a client, access candidate information, timecards and billing information.

How Do We Obtain Your Personal Information?

From Clients: We may collect your contact information such as name, company, email address, telephone number, street address and username so that we may provide you with information about our services and/or access to our timekeeping and billing information.

From Applicants: We may collect your personal information when you access our website looking for employment opportunities. You may also give us this information directly by e-mail or by any other means. Of course, any inquiry about employment requires that you give us your resume/curricula vitae or certain information about yourself such as your name, address, phone number, employment experience, skills, licenses, certifications and education. You acknowledge that your application may include sensitive personal information. We use this information to evaluate your application and perform related employment activities.

From Employees and Other Personnel: So that we can process payroll and provide certain benefits for employees, we need information, such as hours worked, personal information and a social security number. All personnel may enter their time worked into our timekeeping system, or they may enter their time into the online timekeeping systems used by our clients, who share that information with us.

From Technology: We may obtain information about you through the use of technology, including:

  • Web Beacons - We may collect anonymous information from your visits to our sites through the use of “web beacons.” Web beacons do not access your personal information. Instead, they allow us to measure the effectiveness of our website and count users who have visited. This anonymous information is sometimes known as “clickstream data.” We may use this data to analyze trends and statistics in order to help us provide better customer service. You can make some web beacons unusable by disabling cookies but doing so may inhibit you from using some of the features on our website.
  • Cookies - Cookies are packets of information sent from a web server to a web browser that are created for users who log into our website. Cookies make websites work efficiently, letting you navigate between pages efficiently and remembering your preferences.
    • We use cookies to recognize repeat visits to our websites and to facilitate website navigation. The cookies do not store personal information beyond a user’s name and email address and are removed when the user leaves the site.
    • The ability to enable, disable, or delete cookies can be controlled through your web browser. Consult the “Help” menu of your browser application for details. If you block the use of cookies, you will not be able to use some of the features on our website. You can remove cookies already on your web browser by deleting your browser history.
  • Usage Tracking Software - We may use web usage tracking software to log data, including the IP address of each individual user, which can be precise or imprecise. Precise location data can be Global Navigation Satellite System (GNSS) data (e.g. GPS), as well as data identifying nearby cell towers and Wi-Fi hotspots, that we collect when you enable location-based products or features. Imprecise data includes, for example, a location derived from your device or data that indicates where you are located with less precision, such as a city or zip code. This information would only be used only to determine website usage. We would not match these IP addresses with personally identifiable information such as names and addresses.
  • Links to Other Websites – Other websites that may be accessed through our website, such as through social media buttons or other links, may collect certain information about you through the use of cookies, web beacons, and other features. We cannot access or control the cookies or other features that these third-party sites may use, and the information practices of these third party websites are not covered by this privacy statement. Please review the privacy notices and settings of the third-party site to understand their practices.

How Do We Use Your Personal Information?

We may use the personal information you provide us to:

  • Tell you about our services or otherwise communicate with you;
  • Establish a business or employment relationship with you, including paying wages and providing benefits;
  • Perform activities necessary to connect you with employment opportunities, either as a temporary employee or contractor of Cella or as a direct employee of a client; and/or
  • Defend legal claims and actions; comply with court orders and other legal and regulatory requirements, and as otherwise permitted by law.

We collect the type of data viewed by some countries as “sensitive,” such as information required in order to provide health-care benefits. This collection of data is either compatible with employment law or is important in order to comply with statutes, rules, and regulations pertaining to equal employment opportunities. This provision of this type of information is voluntary, unless it is required by law, and will not hinder your employment opportunities. By providing this sensitive information, you automatically consent to us collecting, storing, and in some cases, transferring this data to third parties. The third parties may include payroll service companies, health insurance organizations, or government agencies as required by law.

How May We Share Your Personal Information?

Cella does not disclose any of your personal information gathered from our website to persons outside of Cella with the following exception: we share personal information with our clients that are interested in filling job positions that match the qualifications found on a candidate’s resume. Personal contact information (such as your name and address) is excluded from the resume before it is shared with the interested party.

We use other companies to provide limited services on our behalf, such as training and health-care benefits, and by providing that information you consent to the disclosure of that information to these companies. We may also send your personal data to marketing companies who will then contact you to determine your feedback and satisfaction with our services. We will only provide these companies with the personal information they need to deliver the service we have requested. These companies will have agreed to maintain the confidentiality of that information in accordance with this policy.

We may release your personally identifiable information if we are legally required to do so by law enforcement or other governmental authority, or under advice of counsel. We may also release your personal information to protect the rights or property of Cella, to prevent a crime or protect others form harm.

Your Rights and Opting Out

You always have the choice, at any time, not to provide us with your personal information. Further, if at any time you want to discontinue receipt of e-mails from Cella, simply reply with a message that communicates your wishes or use the opt out feature at the bottom of the email. Of course, your choice not to disclose certain information may limit or prevent us from providing services to you.

  • If the processing of Personal Information is based on your consent, you have a right to withdraw consent at any time for future processing;
  • Where applicable, you have a right to request from us: (i) access to and receipt of Personal Information, (ii) transfer of Personal Information, and (iii) rectification or deletion of your Personal Information;
  • You may also have a right to object to or restrict the processing of your Personal Information. If so, please use this Do not sell my information;
  • You have the right to object to direct marketing; and 
  • You have a right to file a complaint with a regulator or data protection authority.

You may contact us to check the accuracy of your Personal Information, to learn about the information we have collected about you, the sources of that information, and the categories of information we have disclosed to third parties for business purposes. You may also request that your information be updated or deleted. Please contact us by writing to Please write “Personal Information Accuracy” in the subject line and explain the details of your request in the body of the message. You may also contact us at our toll-free number, (844) 465-4040.

Ensuring Accuracy & Removing Personal Records

We make every reasonable effort to ensure the accuracy of your records. We do not alter your information before sharing it with other parties, except for removing your contact information under certain circumstances (i.e. when providing an applicant’s resume to a potential employer).

It is your responsibility to maintain accurate data about yourself. If at any time you wish to review the personal information we hold about you, or you wish to change, correct, update or delete that information, you may do so by logging in and following the website prompts or you may contact us at any time. If you find any errors, you have the responsibility to notify us so that we may have the correct information. We will do our best to respond in a timely manner to all reasonable requests. Although you may change your data, Cella may retain in backup or inactive files the uncorrected or outdated data to be used for several reasons, including but not limited to, backups for disaster recovery, dispute resolution, troubleshooting and enforcement of agreements. Please note that the nature of our business may limit our ability to provide access to certain records if doing so may be unduly burdensome, infringes on rights of others or is prohibited by law.

Cella uses reasonable security measures to maintain the security of the personally identifiable information we may collect and process. We may use encryption, firewalls, password protection, and physical lock and key to help prevent unauthorized access, misuse, loss, disclosure, alteration, and destruction to your personally identifiable information. We may also place internal restrictions on who at Cella may access data to help prevent unauthorized access to your personally identifiable information. Information collected is stored and processed in a secured offsite commercial data storage facility, which improves Cella’s ability to withstand system failures. We may from time to time transfer data within and between our locations and data storage facility in the normal course of business.

Despite our safeguards, the nature of the Internet is such that data may be intercepted by unauthorized third parties regardless of any security measures that may be in place. Therefore, in submitting personally identifiable information to our website, you assume the risk of an unauthorized third party obtaining that information. You are required to keep your password confidential and Cella shall not be responsible for the misuse of passwords. You must notify Cella immediately if you believe your password has been compromised.

Please email us at if you wish to remove your record form our website and end your relationship with Cella.


Our website(s) are open only to individuals who have reached the age of majority in the jurisdiction in which they live. By using our website(s), you (i) consent to the use of your personal information as described in this policy, and (ii) warrant and represent that you are not a minor and that you have the capacity to agree to be bound by this policy.

Users of this site agree to provide only truthful and accurate personal information when registering for our job services. Failure to do so may result in the discontinuation of our service offerings. Cella reserves the right, without notice, and in its sole discretion, to deny you permission to access and use this website, and/or to block or prevent future access to and use of this website should such action be necessary.

Cella websites may link to other sites on the Internet. These third parties may use web beacons, cookies, and other tracking technologies. We have no control over the personal data these other sites collect and we strongly encourage you to review their privacy policies if you are concerned. You hereby acknowledge and agree that this privacy policy does not govern any third party’s privacy practices.

Any reference on our website(s) to a specific commercial product, process, or service does not constitute or imply an endorsement by Cella of the product, process, or service, or its producer or provider. The views and opinions expressed in any referenced document do not necessarily state or reflect those of Cella.

You may lodge any complaints about violations of this Privacy Policy with Cella or the Federal Trade Commission.


Except for complaints to the Federal Trade Commission, all disputes relating in any way, directly or indirectly, to any breach of this policy will be subject to arbitration. All arbitration proceeding shall be conducted according to the rules of the American Arbitration Association (“AAA”) in Washington, D.C including any dispute about the scope of this arbitration agreement, and including all questions about the types of disputes that are subject to this arbitration agreement, all of which you agree will be decided by the arbitrators, whose decision will be final and binding on you. Any issue concerning the extent to which a dispute is subject to arbitration, or concerning the applicability, interpretation or enforceability of this agreement, including any contention that all or part of this agreement is invalid or unenforceable, shall be governed by the Federal Arbitration Act and resolved by the arbitrators.

You acknowledge and agree that, in any arbitration proceeding, no depositions will be taken, and all other forms of discovery of facts will be limited to those things that the arbitrators determine, in their sole discretion, to be necessary.

Further, in any arbitration proceeding, (i) there will be no award of punitive, exemplary, incidental or consequential or other special damages and (ii) the parties will conduct the arbitration confidentially and expeditiously and will pay their own costs and expenses of arbitration, including their own attorneys’ fees. If you are unable to afford the AAA fee, you agree to notify all persons against whom you have an arbitrable claim and give such persons the opportunity individually and as a group to pay such a fee. The parties shall keep the proceeding and decision confidential. All claims you may have under this policy must be brought within one (1) year of the date on which the claim arose.

Acceptance of this Privacy Policy

This policy is current as of the date set forth below. By using this site, you accept all of the terms of this policy. If you do not agree, please do not use this site and/or our services. Your continued use of this site and/or continued provision of personally identifiable information to Cella will be subject to the terms of the then-current policy.


Cella reserves the right to change these terms from time to time as it sees fit and your continued use will signify acceptance of any adjustment to these terms. In the event that there are significant changes to this policy, we will announce this on our homepage and on other key pages on our site.

Contact Us

Cella regularly reviews its compliance with this policy and periodically verifies the policy is accurate and comprehensive enough for the information to be covered hereunder. If you have any questions or concerns about this policy you may contact us in writing at:

1801 Research Blvd, Suite 307
Rockville, MD 20850
Attn: Legal Department

COPYRIGHT © 2020. All rights reserved. The content, graphics, photographs, charts, images, icons and other information on Cella website(s) may not be copied, reproduced, modified, transmitted or distributed without prior written consent. These materials are protected by federal law against unauthorized copying and reproduction.

The following are some of the proprietary trademarks and service marks of Cella, Inc.: Cella®, CreativeConnects®, CreativeExecs®, and Beyond the Creative®. These trademarks and service marks are registered with the United States Patent and Trademark Office. Cella also claims trademark rights to other marks that may not be explicitly listed, registered and unregistered, including its several logos and designs. THESE MARKS ARE NOT TO BE USED WITHOUT THE EXPRESS WRITTEN PERMISSION OF CELLA. You agree that if you violate this prohibition, you will be subject to all legal remedies available to Cella, as well as attorneys' fees or other costs incurred by Cella as a result of your violation.

Last Updated February 1, 2020.