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Account Manager

Hillsborough, NJ | Job #322648
Job Title: Account Manager
Location: Hillsborough, New Jersey
Type: Full-Time
There's an exciting opportunity with a very innovative digital agency in the Hillsborough, NJ, area. They're a client of ours and are looking for an Account Manager (not sales) for a contract-to-hire role - given it's the right person. Must be comfortable to travel to Hillsborough, NJ, for crucial business meetings, otherwise will be remote for now! There's a potential of going back to the office next year, but no decisions have been made yet. 

Account Manager Responsibilities: 

  • Own client relationships as the primary point of contact for assigned accounts.
  • Lead and manage client communications and account documents (meeting agendas, meeting
  • recap reports, etc.).
  • Manage financial processes (monitor project hours and client billing, perform account revenue
  • forecasting, etc.).
  • Collaborate across departments to develop project scopes, budgets, and proposals.
  • Communicate with and manage internal project teams, ensuring that projects are delivered on
  • time and on budget.
  • Ensure that all deliverables go through appropriate QA processes; conduct PPAs after project
  • delivery.
  • Develop strong client relationships, building trust and confidence.
  • Ensure that all project teams are informed about project status, deliverables, and expectations.
  • Maintain a positive and collaborative attitude and work environment.
  • Develop a solid understanding of each client’s business and identify opportunities for growth.
  • Keep up to date on advertising, marketing, and client-related industry trends.
  • Demonstrate a commitment to project quality assurance and flawless execution.
  • Identify and troubleshoot potential issues and roadblocks; proactively enlist the support of our
  • leadership or executive teams as necessary.
  • Demonstrate a comprehensive understanding of—and adherence to—internal standards and
  • processes; when necessary, assist in documenting and implementing new or updated protocols.

Account Manager Requirements:
  • Minimum of three to five years of account management experience.
  • Ability to work collaboratively with project teams.
  • Ability to write clearly and cogently; experience developing proposals, SOWs, creative briefs, and
  • client correspondence (meeting recaps/notes, emails, etc.).
  • Strong presentation skills.
  • Demonstrated ability to multitask and prioritize competing deadlines and deliverables on an
  • ongoing basis.
  • Strong time management and organizational skills.
  • Driven, proactive, enthusiastic team player who thrives in a collaborative culture.

Job ID: 322648
Cella is an equal opportunity employer. All applicants will be considered for employment regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status, or any other characteristic protected by federal, state, or local law.
We are passionate about connecting you with the right role at the right organization—and providing you great benefits for the great work you do. With an attractive compensation package including competitive salary, 401(k) plan, weekly paychecks, holiday pay and a health benefits program, we have you covered.

Cella is an award-winning leader in consulting, staffing and managed solutions for creative, marketing, digital and proposal development teams. We help people build meaningful careers and partner with companies to help them win. Our staffing solutions include freelance, contract, temporary, temp-to-hire and direct hire positions. Cella is the only creative staffing firm to win the Best of Staffing® Client and Talent Awards for 10 years running. And as a Certified Women’s Business Enterprise, we proudly help clients meet diversity objectives, too. Cella is an equal opportunity employer.