Technical UX Writer (Hybrid)

Framingham, MA | Job #1056694

Location: Framingham, Massachusetts
Job Type: Contract
Compensation Range: $45 - 60 per hour

We are seeking a highly motivated Technical UX Writer to join our client's experienced team of UX Writers!

In this role, you will work collaboratively with developers, engineers, product/project managers, legal counsels, regulatory specialists, and user experience designers to make our client's products easier to use. The ideal candidate thrives in a collaborative, innovative, and fast-paced environment and is passionate about instructional content.

Responsibilities:

  • Create various forms of customer-facing instructional information and app writing, authoring content for a global consumer base.
  • Work alongside User Experience to write and review Design Documentation for our consumer electronic products, understanding how products fit into the ecosystem.
  • Collaborate closely with Design, Engineering, Marketing, and key project subject matter experts to fully understand the product, its key audience, and any constraints that might impact a user’s experience.
  • Advocate for the best user experience from first-time use throughout the product use journey.
  • Collaborate and edit Design Documentation as needed.
  • Maintain brand consistency relative to various out-of-box touchpoints.
  • Participate in team status meetings, driving daily prioritization and communicating the health of the project(s).
  • Evolve your critical thinking and problem-solving skills to guide teams through ambiguous user challenges and deliver great results.

Qualifications:

  • Experience level: Experienced
  • BS/BA or Master’s degree in a related field (English, Communications, UX Writing, Technical Writing) and 5+ years of experience.
  • Experience with InDesign and Acrobat.
  • Strong ability to manage deliverables and timelines for multiple launch projects simultaneously.
  • Highly motivated, self-directed, and thrives in a fast-paced environment.
  • Demonstrates confidence working collaboratively with cross-functional project teams.
  • Excellent written and verbal communication skills; must clearly communicate with team members, vendors, and management regarding program details and status.
  • Strong understanding of the end-to-end product development process is a plus.
  • Agile / Lean experience is a plus.
  • Consumer Electronics experience is a plus.
  • High level of technical competency.
  • Strong attention to detail.
  • Strategic thinking, project leadership, and team leadership.
  • Effective problem-solving and critical-thinking skills.
  • Capable of mentoring less experienced writing team members.

 
JOBID: 1056694
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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.





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ABOUT CELLA
We are passionate about connecting you with the right role at the right organization—and providing you great benefits for the great work you do. With an attractive compensation package including competitive salary, 401(k) plan, weekly paychecks, holiday pay and a health benefits program, we have you covered.

Cella is an award-winning leader in consulting, staffing and managed solutions for creative, marketing, digital and proposal development teams. We help people build meaningful careers and partner with companies to help them win. Our staffing solutions include freelance, contract, temporary, temp-to-hire and direct hire positions. Cella has earned the 2022 Best of Staffing® Client and Talent 10-Year Diamond Awards—an honor earned by only 1% of staffing firms in the U.S. Cella is an equal opportunity employer.