ROCKVILLE, Md. - February 7, 2019 - The BOSS Group, a leading national staffing agency in the creative, marketing and digital space, announced today it has received ClearlyRated's Best of Staffing(r) Client and Talent Diamond Awards. This year marks The BOSS Group's tenth consecutive Best of Staffing Talent Award win and ninth consecutive Best of Staffing Client Award win for providing exceptional service. Presented in partnership with CareerBuilder, ClearlyRated's Best of Staffing winners have proven to be industry leaders in service quality based entirely on ratings provided by clients and job candidates. On average, clients of winning agencies are 2.2 times more likely to be completely satisfied with the service provided compared to those working with non-winning agencies.
The BOSS Group has once again earned satisfaction scores of nine or 10 out of 10 from 83% of clients, significantly higher than the industry's average, and has a 10-year average Net Promoter Score for Talent that is three times higher than the industry average. With fewer than 2% of all staffing agencies in the U.S. and Canada earning the Best of Staffing Award, just 35% of the 2019 Best of Staffing winners earned the Diamond Award distinction.
"Service excellence and employee centricity are the principles that guide us each day - these awards validate that we remain on track, continually delivering value to our clients and the talent we place," said The BOSS Group's CEO, Conor Smith. "It is incredibly gratifying to our team to be among just ten companies, and the only creative staffing firm, in the U.S. to win the Best of Staffing Award for ten years running."
"In today's historically tight labor market, hiring managers and job seekers need a clear and the reputable way to vet potential staffing and recruiting partners," said ClearlyRated's CEO Eric Gregg. "Best of Staffing winners have set themselves apart by demonstrating their commitment to client and candidate service, investing in a survey and feedback program that brings transparency to the client and talent experience at their firm. I'm thrilled to showcase these service leaders alongside their validated client and talent ratings on ClearlyRated.com!"
About The BOSS Group
The BOSS Group is a niche human capital solutions company, specialized in helping organizations to optimize their investments in creative, marketing and digital resources through core competencies in staff augmentation and executive recruiting. They work with leading brands across the nation supporting temporary, temp-to-hire and direct-hire placements. For the past 30 years, their clients can attest to their expertise in creative staffing, high caliber of talent and track record of service excellence. They are a certified Women's Business Enterprise and a member of the BLR Holdings, Inc. family of companies. For more information, visit www.cellainc.com.
ClearlyRated (formerly known as Inavero) administers more staffing agency client and talent satisfaction surveys than any other firm in the world, reporting on more than 1.2 million satisfaction surveys from staffing agency clients and job seekers each year. Committed to delivering ongoing value to the industry, ClearlyRated is proud to serve as the American Staffing Association's exclusive service quality partner. Learn more at ClearlyRated.com/Solutions.
About Best of Staffing
ClearlyRated's Best of Staffing(r) Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and job candidates. Award winners are showcased by city and area of expertise on ClearlyRated.com - an online business directory that helps buyers of professional services find service leaders and vet prospective firms - based exclusively on validated client and candidate ratings and testimonials.