ROCKVILLE, Md. – Feb. 18, 2020 – Cella, Inc., a nationwide staffing, consulting and managed solutions firm, announced today that the superior service provided to its clients and job candidates has again earned the firm ClearlyRated’s Best of Staffing Client and Talent Diamond Awards. Cella is the industry’s leading resource for employers and job seekers in the creative, marketing, digital and proposal development spaces. In offering the annual awards, ClearlyRated partners with presenting sponsor CareerBuilder and gold sponsors Indeed and Glassdoor to honor high performers.
A staffing firm is selected to win ClearlyRated's Best of Staffing® Award based entirely upon satisfaction ratings provided by its clients and job candidates as well as its Net Promoter Score®. Award winners have a history of leading their industries in service quality. Fewer than 2% of all staffing firms in the U.S. and Canada have earned the Best of Staffing Award for service excellence. On average, clients of winning agencies are 3.3 times more likely to be completely satisfied with the service provided, compared to clients working with non-winning agencies.
Cella combines industry-specific services and decades of experience to help clients build, strengthen and expand their creative, marketing, digital and proposal development power. In the creative, marketing and digital category, Cella added another consecutive year to a winning streak that has continued over 10 years running. Cella received satisfaction scores of 9 or 10 out of 10 from 77% of its clients, 53 percentage points above the industry average. Among its placed candidates, 69.1% scored Cella 9 or 10 out of 10, a total that is 24.1 percentage points higher than the industry average.
In the proposal staffing category, Cella received satisfaction scores of 9 or 10 out of 10 from 94.7% of its proposal development clients and 85.2% of its placed job candidates, scores that were significantly higher than the industry averages from clients (24%) and candidates (45%). Cella is the only proposal staffing solutions provider to be recognized with ClearlyRated’s Best of Staffing awards.
“At Cella, we are passionate about helping our clients win and helping talent build meaningful careers. Service excellence is central to achieving those goals,” said Cella Co-CEO Terra Campbell. “It is incredibly gratifying to everyone on our team to be honored with winning both the Best of Staffing Client and Talent awards again this year,” said Cella Co-CEO Conor Smith.
“Winning the 2020 Best of Staffing Talent and Client awards means that Cella is better than 98% of the staffing firms out there,” said ClearlyRated’s CEO Eric Gregg. "Winning the awards AGAIN in 2020 means that the company has proven that it's better for 11 full years.”
Cella is an award-winning leader in staffing, consulting and managed solutions for creative, marketing, digital and proposal development teams. We help people build meaningful careers and partner with companies to help them win. Our secret sauce? The Cella Trifecta: we have the right people, we understand our clients and we deliver results. Success requires a partner who offers all three. Together, we put passion to work. Cella is the only creative staffing firm to win the Best of Staffing® Client and Talent Awards 10 years running and is a Certified Women’s Business Enterprise. For more information, please visit cellainc.com or contact [email protected].
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at clearlyrated.com/solutions.
About Best of Staffing
ClearlyRated's Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and job candidates. Award winners are showcased by city and area of expertise on ClearlyRated.com – an online business directory that helps buyers of professional services find service leaders and vet prospective firms – based exclusively on validated client and talent ratings and testimonials.